Xfinity streaming has stopped working on all iOS (Apple) devices - iphones and ipads. I have uninstalled/reinstalled the app on all devices

@user_rkfyks  Try the steps here https://www.xfinity.com/support/articles/troubleshooting-stream-portal-and-app.

All of the troubleshooting steps were tried, with no changes to the behaviours in the Xfinity streaming app.

Same here.  This device can only access Xfinity stream on your in-home Xfinity wifi.  Use the app on your smartphone, tablet, or laptop to watch on the go, any time you like.

For clarity, the issues we are having occur on our in-home Xfinity wifi. We are not trying to use the service on other internet provider signals.

@XfinityMartyR​ Message sent to Xfinity support through DM as suggested. The problem persists.

@user_63pl4t​ I have wasted MANY hours on the phone with useless xfinity support due to this issue primarily effecting me using streaming app on AppleTV.  Twice insisted I have technician appt due to errors with “my router”.  Total BS.  Technician shows up and there is NO router issue.   Finally they escalated and I got a call back from someone who knew how to spell streaming app.  He told me that xfinity developers relied on some IOS feature that Apple has changed, and they have no schedule for fixing.   I find it perfect that all my other streaming apps work great except this POS.   I have convinced my HOA to do away with Comcast.   I never want to deal with this stupid organization again.   Every interaction reflects how little they value their customer’s time or business.  How much do I hate them - let me count the ways . . .

@user_hjh​ somehow my old Xfinity account for my old house that is inactive was linked in my current admin account.  I unlinked it and everything started working again.  It was weird though because it just stopped working out of the blue I didn't link my old account it just had been linked from a long time ago.

Hey there, user_hjh, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We would be happy to help you with troubleshooting! Have you tried any troubleshooting steps already? 

Is there a solution to this issue, yet?

@user_v4vx29​ somehow my old Xfinity account for my old house that is inactive was linked in my current admin account.  I unlinked it and everything started working again.  It was weird though because it just stopped working out of the blue I didn't link my old account it just had been linked from a long time ago.

Thanks for posting, and the advice on using Safari. I have yet to hear from anyone at Xfinity, despite following their advice and DM'ing support with the issue. I continue to be annoyed and amused at the comments above from Xfinity employees like "we are here to help", whereby they have all of my contact info but have made no effort through email, text or other means to actually help. I'm getting more than a little tired of forking over $300 a month for cable / internet / phone / security to such an abysmally poor provider of customer support. I guess that's how a monopoly succeeds.

@user_zpo6sy​ somehow my old Xfinity account for my old house that is inactive was linked in my current admin account. I unlinked it and everything started working again. It was weird though because it just stopped working out of the blue I didn't link my old account it just had been linked from a long time ago.

@user_zpo6sy​ somehow my old Xfinity account for my old house that is inactive was linked in my current admin account.  I unlinked it and everything started working again.  It was weird though because it just stopped working out of the blue I didn't link my old account it just had been linked from a long time ago.