6 Messages
Xfinity streaming has stopped working on all iOS (Apple) devices - iphones and ipads. I have uninstalled/reinstalled the app on all devices
Live streaming of TV worked fine for many, many months then suddenly stopped working approximately June 10th. I have uninstalled and reinstalled the XFinity Streaming app on all devices, and the problem persists. When attempting to stream a channel, the logo appears on screen, but the 3 small progress indicator dots just keep cycling for ever. There is no error message. I have rebooted our Xfinity router and note that no changes have been made to our home network or devices attached to it. All iOS versions on our devices are fully up to date.
Please advise.
[Edit: Personal Information]
user_rkfyks
1 Message
3 months ago
Same issue here. Pretty sure the last update (v17.7.0) is what did it for me.
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XfinityMartyR
Official Employee
•
1.3K Messages
3 months ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_hjh
1 Message
2 months ago
Is there a solution??
3
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user_v4vx29
3 Messages
1 month ago
Is there a solution to this issue, yet? I have also tried all the suggested remedies to no avail. I would appreciate a response. Thanks
1
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user_zpo6sy
1 Message
15 days ago
I have the same problem and have done all the troubleshooting steps. Xfinity stream app is junk. Only way to stream is through Safari interface.
7