Visitor
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9 Messages
Xfinity streaming app
I’m still waiting to see how I can regain access to all channels provided by the Xfinity streaming app. I followed all the recommendations you previously offered plus purchased a new Firestick (even though my old one was only a 2020 version). I am still only able to access Sky News, Chefdar News, Tastemade and Stingray music channels when before I had access to all channels on the app.
Seems to me this is definitely an app issue. I would appreciate your assistance with this issue so I can enjoy the services again. Thank you
CCAshley1
Official Employee
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746 Messages
3 years ago
Hi, are you able to view other channels on the app on a different device?
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user_9a06be
Visitor
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9 Messages
3 years ago
I have 3 Firesticks and all 3 lost channels after being reinstalled. I did the uninstall reinstall after communicating with a Xfinity rep on the phone and in the community forum
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