1 Message
Xfinity Streaming app picture freezing audio continues
When traveling internationally. iPad has wifi turned off but all downloaded shows on the xfinity stream glitch in the first 30 second. The picture freezes but audio continues.
1 Message
When traveling internationally. iPad has wifi turned off but all downloaded shows on the xfinity stream glitch in the first 30 second. The picture freezes but audio continues.
XfinityJeniece
Official Employee
•
2.2K Messages
7 months ago
Hey there, @user_tyj4i7 thanks for reaching out through Xfinity Forums regarding the issue with the Stream app. We would be happy to help you with troubleshooting the app. I definitely want to ensure you are able to watch your favorite programs. Are you only having issues on a specific device? Have you tried any troubleshooting already?
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