Visitor
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3 Messages
Xfinity Streaming App Beta and favorite channels
For whatever reason our cable system has two each of the local broadcast channels, both identical. When I select one to add to favorites the app adds both. Deleting one deletes both. So what should be four favorites (ABC, NBC, CBS and Fox) is actually eight. I would like to have only the one I selected.
CCTambrey
Gold Problem Solver
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3.4K Messages
4 years ago
Hello @Bart1975! Thanks for reaching out to us here on the Xfinity Forums with your concerns.
I can definitely see where this feature may be a little frustrating, but it is considered to be working as intended. The additional "copies" of the channel that are being added are the other channels and tvgo options so that when you access your favorites, you can pick the channel you want based on the device/platform you are watching on since the favorites list is universal across your devices.
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