Xfinity Stream says I'm Not Subscribed
For the last year, I have been experiencing a plague of issues regarding your inefficient, cumbersome, perfunctory streaming service. I have had to call in to customer service almost every week simply to watch basic channels of which I am already subscribed. Basic channels such as BRAVO and Lifetime display a message stating that I need to upgrade. At this point, I have called in dozens of times, if not more. Each time, my account is updated, which is just a band-aid and the problem rears it's ugly head yet again. Now, I am just tired of calling and seriously considering switching my entire cable service because I know that Direct TV/ ATT's streaming service works great. If this issue is not resolved soon, that is what I will have to do for my own sanity. To be such a powerful and technologically advanced company, why is the refinement of this app not a priority? I have been dealing with it for far too long. And whenever I call, I have to re-explain the same problem and re-answer the same questions, just to do it all over again a few days later. Someone PLEASE FIX THIS PROBLEM! IT'S DRIVING ME CRAZY!