1 Message

Sunday, October 22nd, 2023

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Xfinity Stream on Roku

I’m subscribed to Xfinity home internet and cable.  I am trying to use xfinity stream app away from my home on a roku device.  When i try to authorize the device i get this message…

“Ufortunately, we cannot support high speed data customers without a video subscription. Check out xfin.tv/shop to subscribe today!”

Any idea what could be causing this issue?

i should add, the stream app works on my phone

perfectly.

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