Xfinity Stream Not working

Xfinity Stream has stopped working on 2 of 4 Samsung TVs. Xfinity has a MOUNTAIN of problems across many platforms. Their streaming APP is just one. The PROBLEM is NOT with the Samsung TVs. Streaming for OTHER APPS works just fine. But on 2 of the 4 Samsung TVs which are the same model and less than 2 years old, the streaming app has started delivering this ERROR: TVAPP-00148. An update to the App was made on January 10. Then the "you know what" hit the fan.

Xfinity knows of the issue and is twiddling their thumbs. If this is NOT fixed pronto. This customer will take ALL services to another provider.

This conversation has been merged. Please refer the main conversation:

TVAPP-00148

Responses

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user_481kk4

Contributor

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52 Messages

1 year ago

Someone commented in another thread that if you have a Roku, you can add the Xfinity Stream app as a workaround to watch live TV. I did that and can watch live TV on my Samsung again (it's 2 years old).

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user_6e75c9

Visitor

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20 Messages

1 year ago

It seems that Xfinity is happy blaming Samsung, one of the three largest TV manufacturers, instead of working to resolve the issue. It is enough to make me consider another service where they do not seem to attempt to blackmail you into using their $10 a month 1990s cable boxes for each TV.

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XfinityTy

Official Employee

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376 Messages

1 year ago

Thank you for taking the time to reach out to us. Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

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