PatS058's profile

New Poster

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1 Message

Mon, Dec 21, 2020 9:00 AM

xfinity Stream Beta App and Fire TV Stuck on Provisioning this device

Followed all the steps to install the Stream Beta App for Fire TV and have been repeatedly stuck on "Provisioning this device...' screen.

 

Any thoughts?

Responses

Regular Visitor

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4 Messages

5 m ago

If you already side-loaded the mobile version of the app in the past, you may be able to fix things by clearing the app data and also deleting the `/sdcard/com.xfinity.cloudtvr.device` folder, then restarting.

 

See https://forums.xfinity.com/t5/Xfinity-Stream-App/Xfinity-Stream-Beta-on-Firestick/td-p/3396642 for more discussion.

New Poster

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1 Message

4 m ago

I had same problem. I reset my firetv to factory settings then installed comcast app. It worked. I believe for those who side loaded the Comcast app caused problems for the beta app as suggested in the other post.

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