Xfinity stream app

I cant get the xfinity stream app to work on any of my devices. And yes I'm connected to my xfinity internet

Responses

Josh75

New Poster

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7 Messages

2 years ago

Same. Not working on Roku app. Great job Xfinity, way to kick off first Sunday of NFL. Remind me again why I pay you so much money??

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millerjr

New Poster

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2 Messages

Same thing... This streaming app sucks

2 years ago

Hi, @Josh75! Thanks for taking the time to reach out about the stream app concern and for your patience with us. I am sorry to learn that we have made you feel this way about the app. I will certainly do everything I can within my power to turn that around. Are you still experiencing the app issue on the Roku app at this time?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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user_b274f8

1 Message

2 years ago

Same issue. The only live TV I ever watch is NFL football. Figures this would happen opening weeked.

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cceddunc

New Poster

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6 Messages

2 years ago

Same issue here. Trying to use my pc to stream online. I've tried multiple browsers, reset my router, rebooted my pc, cleared my cache, flushed my DNS... nothing. Keep getting TVAPP-00100 error.

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user_a2a0a3

2 Messages

Same here, app not working on any of my tvs and or devices. Finally sat down to watch my favorite team with a plate of food and all I keep getting are error code;500

2 years ago

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XfinityEricB

Official Employee

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2.2K Messages

Hey @cceddunc. Are you still having trouble with the streaming, or did the information put here help with getting it resolved?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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user_a2a0a3

2 Messages

2 years ago

Has anyone called xfinity yet? $200 + per month for this

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XfinityKei

Official Employee

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1.5K Messages

@user_a2a0a3 Our apologies for the inconvenience, as this issue with our stream app should be resolved. Please let us know if you're still having an issue.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

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user_332114

2 Messages

2 years ago

Same issue. Still not working. Can’t get a real person on the phone. Week 1 of NFL season, no less. Typical Xfinity reliability.

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XfinityJustinC

Official Employee

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1.2K Messages

Hello, @user_332114. We’re aware of an issue affecting some customers’ Xfinity Stream service, and we have had users reporting the issue has been resolved as they can now access Xfinity Stream. Since this post have you regained access to your program in the Xfinity Stream App or at xfinty.com/stream?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

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user_332114

2 Messages

Yes, the app is streaming, again.

2 years ago

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XfinityKatie

Official Employee

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744 Messages

Wonderful, that is great news @user_0ef279. Thank you for your paitence while we worked on implementing a fix. If you happen to run into any more issues or need further assistance with the Stream app, please don't hesitate to make a new post so that our community can assist you!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

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user_cc4573

1 Message

2 years ago

I tried to call on phone and the computer voice hung up on me.

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XfinityKei

Official Employee

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1.5K Messages

2 years ago

@user_0ef279 Thanks for letting us know you're having an issue with our Xfinity Stream App. Can you tell us more about what's going on? Is it frozen, does it fail to launch, are you getting any error messages?

What type of devices are you using?

Here are some helpful Xfinity stream links.

https://www.xfinity.com/support/articles/tv-app-overview

https://www.xfinity.com/support/articles/xfinity-tv-app-requirements

https://www.xfinity.com/support/articles/xfinity-stream-app-faqs

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