Visitor
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6 Messages
Xfinity Stream app update is missing favorite channels and scheduled recordings
Two of my most used features on the Xfinity Stream app, are favorite channels and scheduled recordings. Unfortunately, they are both missing now.
Visitor
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6 Messages
Two of my most used features on the Xfinity Stream app, are favorite channels and scheduled recordings. Unfortunately, they are both missing now.
mndj
New Poster
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4 Messages
3 days ago
Same here. Who did this unthought if update?
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mndj
New Poster
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4 Messages
3 days ago
Same here. Who created this thoughtless update? It is the opposite.
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user_obv610
Visitor
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1 Message
3 days ago
Also, update apparently does not open "last channel watched" now. Nothing was improved with this awful update.
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x1946
Visitor
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4 Messages
2 days ago
They don’t care what we think. These comments will never be read by anyone but a bot. These features will never be restored. How can they not display scheduled recordings?
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x1946
Visitor
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4 Messages
2 days ago
Also viewing controls from my iPad keyboard (space bar for pause/resume, left and right arrows for skip forward/back) no longer work. And the skips are 10 seconds each instead of 30 forward and 15 back. Why the changes? What purpose is served by taking features away?
Doesn’t matter. They don’t care what we think. Nobody is listening but bots. Nothing will change.
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user_fzphhz
Visitor
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1 Message
2 days ago
Please restore scheduled recordings access in xfinity stream app!!
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user_v905w9
Visitor
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5 Messages
2 days ago
Awful update! Terrible new UI. No more favorites. Instead of 30 second advance, now just 10 seconds. That's sneaky. Really disappointed.
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wagifts
Visitor
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1 Message
2 days ago
What is the opposite of an upgrade? Because that is exactly what this feels like—a downgrade!
I have been a customer of Xfinity/Comcast for decades, not out of loyalty or satisfaction, but because of the lack of viable alternatives. Their near-monopoly in my area leaves customers with little choice, and unfortunately, their pricing and customer service reflect that lack of competition.
The consistently high costs, poor customer service, and apparent disregard for longtime customers are beyond frustrating. After decades of paying for their services, I would expect better treatment, fairer pricing, and a company that actually values its customers. Instead, it feels as though customer loyalty is taken for granted simply because we have nowhere else to go.
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biddybiddybop
Contributor
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13 Messages
2 days ago
Agreed. The lack of Favorite channels is a huge miss. How did this get through testing and signed off? Also, scrolling through the list of channels is very loose and it's constantly moving the times around when not needed. It needs to snap a little tighter when scrolling so you're not moving all over the place.
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user_787zmo
Visitor
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1 Message
2 days ago
This is just another example of Xfinity downgrading service like they did with the “upgrade” to the DVRs. Their next move will likely be offering a paid upgrade to the app to restore functionality that we used to get for free…
Thankfully a competing fiber internet service is coming soon to my area. I honestly can’t wait to ditch Xfinity and go to better internet service and less expensive streaming services such as YouTube TV.
Xfinity is a dinosaur - which reminds me I need to dump their stock too…
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user_1nvt6g
Visitor
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1 Message
2 days ago
Missing important features like scheduled recordings and yet design is much too busy. This is not just a case of being used to the old app — the new one is inexplicably unfriendly. Fix (what I hope is) the glitch that’s hiding scheduled recordings etc., and streamline the visuals so it functions fully and so it doesn’t look like just another AI-“designed” flyer.
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user_o5veem
Visitor
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4 Messages
2 days ago
Upgrade to iPad and we can no longer filter for favorite channels, see scheduled recordings, and recordings display the episode title instead of the show name. The app was fine, and now it’s awful.
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user_pa39ro
Visitor
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1 Message
1 day ago
The new app is terrible! Poorly designed. Missing key features like Schedule Recordings. Why did you all do this? Please fix it.
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Lmurray137
Regular Visitor
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4 Messages
24 hours ago
These are two favorites of mine also!
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user_8iqixj
Visitor
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1 Message
1 hour ago
AND it no longer tells u if its “new” or “repeat”! So now I don’t know what I need to record or not!
This is the first time I’ve seriously thought to move to all of the streaming apps and rid the cable bill finally!
why would they do this? It is really hard to navigate.
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