I

Visitor

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1 Message

Sat, Jul 31, 2021 5:06 PM

Xfinity Stream and Linux OS Support Please

I have been a Comcast customer for well over 15yrs in multiple states and when the option to stream Xfinity TV on my computer came out I was crazy excited and actually watch Xfinity on my computer more than I watch on a TV. I can watch Xfinity on just about everything but Linux. I've searched on google for years to find any way to use Xfinity Stream on Linux only to come back to the same end results of Linux OS is not supported and all the options/workarounds to have it work get shutdown by Comcast developers. There have been several requests to have this support added by a lot of other Comcast customers only to have the feature requests ignored and posts closed pointing to the same Comcast Support Page stating supported browsers and OS. The latest request that I could find was Oct 2020; https://forums.xfinity.com/conversations/xfinity-stream-app/linux-os-and-streaming-app/602db073c5375f08cd2e8c1a?commentId=60334b71c5375f08cd6f8dfc&replyId=60f949738871537996709d59. The link provided by Comcast employee to provide feedback was flagged as harmful by bitly thus resulting in pretty much everyone going there to stop at the warning page and never provide feedback( https://comca.st/39EhNI5 ). 

Now here is a few reasons why many Linux users use Linux.
- Don't want to have to pay for an OS
- Most vulnerabilities to the Linux OS are resolved in a matter of a few days rather than a few weeks

- There is a broader range of physical hardware support, so users are not required to go buy a new PC ever 4-5 years just because the OS vendor says so (most of us don't have the money to do this when we are paying $150 - $300 a month for Xfinity service)

- MS Windows 11 is a prime example of Windows users being required to buy a new computer just so they can upgrade their OS to the latest supported version (soon being released)

Now Xfinity already supports a range of Linux flavor OSes to include OSX (BSD Linux), Android, Smart TVs, etc. Xfinity devices (Routers, TV boxes/DVRs, Streaming devices) are also using Linux as their backend OS to cut their costs on paying for OS licensing. 

When you look at other streaming services what allows them to make the most profit as possible while reducing their costs?

- It's users to physical hardware costs

Currently Xfinity's user to physical hardware costs is extremely high, requiring customers to use their hardware in order to access their services in most cases. Why not cut your hardware costs in half, if not more, and put several thousands of streaming users on servers rather than in home devices? Open your options to the many tech savy customers that build their own media center devices/android TV/Raspberry PI devices and have several of them connected to just about every TV in their home (I'm not the average number of TVs owner, but have 8 TVs in my home most with Raspberry PI devices connected).

****Those that add additional comments to this post. Please keep your posts informative to Comcast to show that they have a huge customer base that wants this option. Provide your informative reasons why you use Linux, or agree with some of the above items I've posted. This is not to be a Xfinity service bashing post as nothing gets things to change that way. 

****Comcast Employees: Please see this as something your customers desperately want and provide proof that this is being sent to those that make these decisions and show we are being heard with occasional updates that this is being worked on. Just closing the postings is only showing that Xfinity doesn't care and welcomes their customers to jump to other other companies that are massively updating their channel options to cover channels that were once only accessible to Cable and Satellite TV companies.

Responses

Visitor

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1 Message

2 d ago

Google uses Linux so why cant Comcast ?

Mike K

Visitor

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1 Message

16 h ago

Just formatted a Windows computer and installed Linux just to use it for viewing comcast - I guess I should have done my research (Comcast customer / user since 1986)

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