U

Visitor

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1 Message

Fri, Apr 30, 2021 9:46 PM

Closed

Xfinity App on Samsung TV still says "Beta"

I am wondering when Comcast is going to update the Xfinity App on TVs. My iPhone app was updated recently but the app on my TV still says Beta.

Another thing is that the iPhone app I'm able to find a movie, but when I searched the same movie on my Samsung TV app, it is not found.

I'm sure it has to do with the "Beta" format.

Thanks for your help.

user_JosephC

Valued Contributor

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369 Messages

1 y ago

Hello and Happy Sunday, user_f75e18! I hope you’re having a great weekend! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs! Going forward, I definitely understand your concerns when it comes to our beta Stream app version approved for Partner Devices such as your Samsung TV. It is true that the beta version does not contain all the same set of features and functionality as it would say on your iPhone device. Regretfully, at this time, we don't have a set date on when we will be out of beta on select partner devices however, you can learn more information about our Stream app in general by following the information provided here: https://comca.st/3ujhdHS. I apologize for any frustrations here and appreciate your interest! 

Visitor

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1 Message

This is BS. Comcast does not want to make the app user friendly as people will stop renting the cable box (7.99 month).

Visitor

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1 Message

Yep. I live in a small town in Vermont and basically our only choice has been xfinity.  That being said a smaller company is laying New faster cable all over town and I’ll be ditching Comcast ASAP. Dinosaurs will die. 

Visitor

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1 Message

1 y ago

Today is October 10, 2021 and still beta. Hey, Comcast, how long?

Visitor

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1 Message

1 y ago

Basic features like pause, rewind and forward on the beta would at least be progress.  It's ridiculous we can't pause live streaming on a smart TV 

Official Employee

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494 Messages

Hello @Sparks_69, thank you for reaching out to us on our community forums. Positive or negative, all feedback is good feedback and truly appreciated. I went ahead and shared your ideas to see if these features can be added to the stream application. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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