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Wednesday, October 9th, 2024 3:34 AM

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Xfinity App Down For Over 2 Weeks

Hello, we have been unable to use the Xfinity Streaming App for almost 2 weeks now. There was an outage reported and Xfinity claimed it was resolved in our area, but it still does not work on our Iphone 13 Pro. When we choose a channel, we have an endless loading indicator.  We already tried uninstalling and reinstalling the app.

Accepted Solution

Official Employee

 • 

2.2K Messages

1 month ago

I am glad that our Digital Care team was able to send the account refreshes and get the Xfinity Stream app working once again! Our team helps with all of our social media platforms and want reaching out to be easy! Our Customer Service board is a great place to post if you are in need of more immediate assistance. Thank you for the time you spent working on this! Happy streaming! 

This comment was created from this reply

4 Messages

1 month ago

Nobody else is experiencing the Playback Issue :: 1001 error on both Android and iOs devices?

1 Message

1 month ago

Same here.  Two weeks down.  C'mon Xfinity!  

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