where are the rest of hbo’s “and just like that”?

i stream on my ipad and on a roku enabled tv and only see the first episode. when i go to the website and search it’s all been released. where is it or how can i find it?

we PAY for hbo and would actually like to WATCH what we pay for…

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Responses

XfinityDemitrius

Official Employee

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1.8K Messages

3 years ago

Hey! Thanks for reaching out to us via our Xfinity Community Forums. I hope you are enjoying all the great content that HBO Max is providing from shows like "And Just Like That" through new releases such as The Matrix Resurrections. More specifically for "And Just Like That", only Season 1 Episode 1 would be available OnDemand through the set-top box. In order to watch the other released episodes, you would need to watch them through the HBO Max application on the set-top box, mobile device, or the HBO Max web portal.

If you subscribe to HBO through us, you also gain access to the HBO Max application to watch all this great content. We highly recommend visiting our self-help page Create an HBO Max Account and Password to create and access your account and our Activate the HBO Max App on Xfinity Flex or X1 to get started. If you need additional assistance, please let us know. We are available 24/7 and always happy to help.

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user_f2f809

Visitor

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3 Messages

3 years ago

I am an Xfinity customer, I subscribe to HBO, and I have set up HBO Max… I watched and just like that, episodes 1–6, no problem, On HBO Max…

Now I am unable to see episode seven… It is not even listed as available or upcoming… Can you please help me?

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XfinityRoberto

Official Employee

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1.7K Messages

Hi there @user_f2f809, I am sorry to hear you are having this issue. Are you trying to access episode 7 on the set a box, or via the HBO portal?

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3 years ago

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user_f2f809

Visitor

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3 Messages

Hi, thank you for your response, I am trying to watch episode seven, and just like that, on my Xfinity box on my TV….

3 years ago

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XfinityThomasA

Official Employee

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2.3K Messages

You're very welcome! Thank you for being our eyes and ears on the other end. I am double checking on my end here and currently, S1 Ep1 - 6 of the show And Just Like That are available on Demand with an HBO Max subscription. Episode 7 doesn't seem to be available just yet.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please, mark a reply as the Accepted Answer. tick

3 years ago

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user_f2f809

Visitor

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3 Messages

Thank you for the response, according to the published schedule, E 7 was released on January 13…. And E 8 is released today/January 20…

I just checked, I now have E 8 available to me, however I do not have E1, it goes from E 6 to E 8.
E7 is not available. Do you think E7 will be available soon?

3 years ago

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XfinityRoberto

Official Employee

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1.7K Messages

It will be available once it is released by the HBO Network. We have to wait till they make it available to be watched.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

3 years ago

0

Xfinity Stream App

vleaandgleigh

where are the rest of hbo’s “and just like that”?

XfinityDemitrius

user_f2f809

XfinityRoberto

user_f2f809

XfinityThomasA

user_f2f809

XfinityRoberto

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