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user_jyl8s8
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Visitor

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3 Messages

11/07/2026 3:38 PM

Update Stream App on TV is missing filters!

Super frustrating that in the new UX on Stream App all filters have been lost, in addition to that Favorites have also been lost.

Overall the updated UX that was pushed out last few days is overwhelming negative. 

We need filters and favorites back on the App.

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Updated 

3 hours ago

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XfinityFrank

Official Employee

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2.8K Messages

14 hours ago

Hi there, @user_jyl8s8. Thanks for reaching out to us here on the Community Forum and sorry to hear you're having trouble with the Stream App. If this is still happening, could you share the TV type you're using the app on?

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user_jyl8s8

Visitor

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3 Messages

7 hours ago

Nothing has been fixed. You need to update the app to fix the issues

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krg

Contributor

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29 Messages

Wrong. Updating to the last version is what is causing all the issues!!!

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7 hours ago

XfinityCarolyn

Official Employee

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505 Messages

@user_jyl8s8, with the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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6 hours ago

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krg

Contributor

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29 Messages

Favorites are still available on mobile devices??? Where? How?

Library is no longer useable as one cannot see scheduled or library details.

With all the channels available, scrolling is next to impossible to use. You've got to be kidding. Whomever is responsible for this updated app should immediately be reassigned or fired; clearly they've never used the app.

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5 hours ago

user_jyl8s8

Visitor

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3 Messages

3 hours ago

Thanks for a factual reply. Can we get a date when this will be fixed. 

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XfinityJohnG

Official Employee

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3.3K Messages

You are very welcome. The team working on that issue has not given any estimated date for that to be resolved as yet. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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3 hours ago

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