rjom's profile

Contributor

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71 Messages

Thu, Sep 23, 2021 10:51 AM

Unable to stream only WCVB 805 (and ABC 806)

I am unable to stream WCVB on only one of my devices Samsung Galaxy S8+. This worked fine until there seemed to be a general glitch on WCVB last week. My other Android devices recovered from the glitch but not my phone. I have uninstalled and reinstalled the app; cleared cache; signed out and signed in again. I am not able to sign in to the ABC network, channels 805 and 806, only on my phone on Stream. I have not seen a solution on the boards. What can I try that I haven't (short of resetting my entire phone). 
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rjom

Contributor

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71 Messages

2 m ago

I fixed it myself.

on my android phone. 

Clear Data

Clear Cache

Uninstall

Download new APP

Sign in.

that worked

rjom

Contributor

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71 Messages

2 m ago

I spoke to soon. Problem went away over the weekend, but is back on two of my samsung phones. Other channels work fine, just not ABC 805 and 806. 

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