Regular Visitor
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15 Messages
UGH!! on the updated Xfinity Stream APP: 9 needed fixes
IT'S ALMOST AS IF WHOMEVER DESIGNED THIS NEW VERSION HAD NEVER EVEN SEEN THE OLD VERSION AND NEVER EVEN ASKED A SINGLE PERSON TO TRY THE NEW VERSION AND GIVE SOME FEEDBACK. CRAZY.
I'm sure I'll discover more... but here, off the top of my head are 9:
1. FAVORITES LIST IS GONE. Obviously, restore this feature. And where is the place to set or un-set a channel as "Favorite"?
2. The native Apple tool of SWIPING LEFT TO DELETE RECORDINGS is gone. Now, to delete you must tap the individual recording then scroll down, then tap "Delete recording", then confirm. WAY too many steps.
3. The native Apple tool of TAPPING AT THE TOP OF A SCREEN WITH A SCROLLABLE LIST TO INSTANTLY SCROLL TO THE TOP OF THE LIST, is gone.
4. GUIDE: CHANNEL ICONS ARE TOO SMALL to easily read. Icon should be much larger... number size is less important.
5. Can't find "RECENTLY PLAYED" channel list.
6. Can't get a LIST VIEW OF "LATEST RECORDINGS". There seems to be just a left-right scrollable icon view on the home screen. Too clumsy.
7. Can't find a way to SET OR MODIFY PROGRAM RECORDING OPTIONS. Where are the scheduled recordings. And where in an already scheduled recording do I get to edit the record options?
8. (this is a 15 year old pet peeve of mine) RESTORE A SIMPLE KEYPAD FOR TYPING IN CHANNEL NUMBERS. You should add an icon for keypad then you get to type in a channel number and "go" or just type and wait one second for the station to be invoked. Comcast axed this feature a decade of so ago. Typing in a channel number is WAY faster then tapping Guide, or Favorites then scrolling and tapping. It should be an option for those who want it.
9. CHANNEL PLAYBACK IS INTERRUPTED AS YOU BEGIN SEARCHING FOR ANOTHER CHANNEL. In the past, while viewing a channel, you could tap on the “recent channel” list or the “Guide” and the current channel would keep playing in the background or in the corner (while you navigated) until you tapped a new channel to play. Now the channel is cut off the minute you begin to search for another channel.




user_v905w9
Visitor
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5 Messages
1 day ago
100% agree with the points above PLUS, now only 10 sec advance not 30 sec. Terrible update! Looks like Xfinity "reimagined" a new terrible user experience.
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user_v905w9
Visitor
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5 Messages
1 day ago
FYI - I used Claude to find and open chat and negotiate with them for a $25 credit which they gave me. Highly recommended. They even tried to upsell me for faster internet speed I don't need!
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rochjali
New Poster
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6 Messages
1 day ago
I agree terrible update. It is not improved so I don't know what the point is. Disappointed.
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user_7e7e72
Visitor
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3 Messages
23 hours ago
This may be the dumbest update I’ve seen from any app.
Xfinity please patch this or something to restore favorites and the other features that were taken off.
(edited)
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user_uid7gt
Visitor
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2 Messages
6 hours ago
Favorites are NOT available on mobile devices and it is a royal pain [Edited: "Profanity"] to have to scroll through all the channels to find a favorite. Also the Live TV section no longer appears as a grind or guide similar to the was it was before the “upgrade” and still is on my TV. This means I have to scroll down to find a favorite and then scroll right to see what’s coming on next - in hours etc. A real pain & not an improvement! Quite unsatisfied.
(edited)
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user_i18h2y
Visitor
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1 Message
6 hours ago
I agree with all these fixes. This update has DESTROYED the xfinity stream app. Please restore the last version because the upgrade is useless!!!
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XfinityGabriel
Official Employee
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3.7K Messages
3 hours ago
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user_streamerdreamer
Visitor
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4 Messages
2 hours ago
Thanks for the list - and NO THANKS to Xfinity! Are you actively trying to lose customers?
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