TVGO channels not working, CBS, FOX, ABC-sometimes

Thanks for reaching out and sharing your experience. We understand how frustrating it can be when TVGO channels behave inconsistently across devices.

Here’s what we’ve found regarding your concerns:

1. TVGO Channel Availability
   When you're outside your home network, access to certain channels like CBS, FOX, and ABC may be limited due to regional broadcast rights. This can vary depending on your location and the device you're using.

2. Device-Specific Behavior
   It’s not uncommon for channels to work on one device (like a computer) but not another (like Firestick). This can be due to app version differences, device compatibility, or location-based restrictions.

3. NBC Channel Confusion
   Seeing two NBC listings—one normal and one requiring a subscription—is expected in some cases. The second listing may refer to a premium or out-of-market version of NBC that isn’t included in your current package. If NBC is missing entirely from your lineup, we recommend refreshing your channel guide or checking your account settings to ensure it’s included.
   
   

   Next Steps:

   • Make sure your devices are updated to the latest app versions.
   • Try accessing the channels while connected to your home network to confirm availability.
   • If NBC continues to be missing or inconsistent, please let us know and we’ll be happy to investigate further.

   We appreciate your patience and are here to help resolve this for you.