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user_f3tqmb
1st Reply

2 Messages

Thursday, March 21st, 2024 6:26 PM

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TVAPP-00148

I was watching the Xfinity Stream App this morning, came back from lunch and know I get the error code TVAPP-00148.  What could have happened in less than an hour

Question

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Updated 

7 months ago

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This post was created from this comment on different post

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XfinitySara

Official Employee

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1.3K Messages

8 months ago

Hey there, @user_f3tqmb! We converted your comment on another user's post to its own post to ensure we properly address any concerns you still have. Not sure what happened, but happy to help however I can! Are you still experiencing this issue? If so (or even if not), what troubleshooting did you go through?

4

user_f3tqmb

2 Messages

I turned the tv off and then back on and logged into the Xfinity streaming app and that seemed to have resolved the problem

8 months ago

0

XfinityFrank

Official Employee

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1K Messages

Good morning, user_f3tqmb and thanks for the update! Glad to hear you were able to get the XFINITY Stream app working again. The general rule with any error on the stream app is to make sure it is updated and to log out and back in, but you seem to be ahead of us! Was there anything else we can assist with at this time?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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8 months ago

0

selmer_mark_vi

Regular Visitor

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14 Messages

@XfinitySara​ I have been having this problem on three 2022 LG Smart TVs using your Stream App.  It has been going on for months.  It does not happen with Netflix, Amazon, etc.  When will this be fixed?  I don't like paying good money so I can reboot my TV when I change a channel!

7 months ago

0

XfinityAlfonso

Official Employee

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1.2K Messages

Hello selmer_mark_vi is this same TVAPP-00148 error occurring on all TVs? Have you tried uninstalling/reinstalling to ensure we have the most recent update on these devices? If not, can we try that to see if this fixes the issue? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

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