Doesn’t seem to be one other than having a Roku and using the streaming app through that. Seems to be an issue between Samsung tvs and xfinity. Some have suggested that a recent Samsung update broke it and xfinity is working on it.
@user_ojomso Hello! Thank you for reaching out to us here on our Community Forum. We can confirm that our team is aware of this issue, and we are working to have a fix in place very soon.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_ojomso
2 Messages
10 months ago
Doesn’t seem to be one other than having a Roku and using the streaming app through that. Seems to be an issue between Samsung tvs and xfinity. Some have suggested that a recent Samsung update broke it and xfinity is working on it.
1