Visitor
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3 Messages
trouble accessing Apple TV using your streamsaver deal
I signed up for your streamsaver and want to access Apple TV on my television. When I click on the Apple TV+ icon, it eventually brings up a Url code. I clicked on that, and eventually got the message that I had an active subscription through Xfinity streamsaver. But when I go back and try to access Apple TV it brings me to screen that offers me a one week free trial - as if I don't already have a subscription. Please advise!
user_393t20
2 Messages
4 months ago
I am having the same exact problem! Very frustrating. I clicked on the free trial thinking it would work. I now have access for the 7 day trial. I did delete my cc number before doing it. Xfinity Please advise if there is an issue.
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XfinityBrianH
Official Employee
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934 Messages
4 months ago
2
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user_3hdy15
1 Message
4 months ago
Why don’t you just post the solution. Many of us having the same issue.
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sfallas
Regular Visitor
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3 Messages
4 months ago
I’m having the same issue how can I get access to apple tv
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sfallas
Regular Visitor
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3 Messages
4 months ago
Apple TV problem logging on
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woad2112
3 Messages
19 days ago
I have the same problem...any resolution yet? Is this just not working or are we doing something wrong. A help page on setting the apps up would be nice.
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woad2112
3 Messages
19 days ago
Can you just post the solution that we can at least try before spending hours going back and for with a support agent?
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