Visitor
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4 Messages
The new format for xfinity cable
I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you want to return to the top of screen for the menu bar, you have to scroll through ALL of the channels you just passed!!!! When I go to look at recently watched channels, the name of the channel isn’t listed, just the show that’s airing! I’ve always loved Comcast over Verizon, but this might send me back. An absolutely horrible update to the app!
user_79p27d
Visitor
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3 Messages
1 day ago
You also can’t see all your recordings for a show in one view. The recordings section shows things by date in all separate tiles so you have no idea how many episodes of a show are there and the oldest one to start with without scrolling across every single tile. Every change is counterintuitive to what would make things user friendly. There are no enhancements worth any of this.
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user_o13dfh
Visitor
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1 Message
1 day ago
The update is a step backwards. I no longer can easily toggle between recently viewed channels, there is less information in the listings themselves and they rake more space.
it seems I likely that the people who "designed’ the update actually use it
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user_e0d38f
Visitor
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6 Messages
1 day ago
Exactly. And where is the Recently watched option? Technology strikes again make everything [Edited: "Profanity"]!
(edited)
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user_ki5tav
Visitor
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1 Message
1 day ago
Agreed! This new format really sucks!!! We pay so much for this service and it feels like we’re going back to the dinosaur age!! Get your act together Comcast/Xfinity!! 😡😡
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user_4d90f2
Visitor
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6 Messages
12 hours ago
I use the streaming app to program my DVR. Not only can I not access my favorite channels, you can only program out seven days where it used to be 13 days. You cannot see your scheduled programs. When you do look in the guide, for example, on movies, it doesn’t say if it’s a repeat or even what year it is
this new streaming app is totally unusable to me. What a waste. I see I’m not alone. Now the question is, will Comcast do anything
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user_pto5s8
Visitor
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2 Messages
10 hours ago
This update needs to be reversed. Plain and Simple.
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user_2wlmuf
Visitor
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6 Messages
9 hours ago
I for one hate the new format. I’m not interested to scrolling through hundreds of channels just to locate the 10 to 15 I watch. Do us all a favor and bring back the old format.
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user_o5veem
Visitor
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4 Messages
7 hours ago
I don’t mind upgrades and changes - I do mind listing recordings by episode name and not display the show name, no favorites which makes changing channels a long haul, and not showing scheduled recordings. I haven’t been able to watch my shows to find the other critical functionality that was removed. Easy enough to drop xfinity tv and just subscribe to individual stations when the company makes it so much harder to access entertainment.
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