beardobaggins's profile

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Mon, Mar 16, 2020 7:00 PM

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Streaming on Chrome is in a different language than I purchased it

Any purchased movie I have is now streaming in Spanish on Chrome (purchased in English). Toggling the SAP switch doesn't do anything. This has been going on for the better part of this week. 

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Rustyben

Expert

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24.4K Messages

3 y ago


@beardobaggins wrote:

Any purchased movie I have is now streaming in Spanish on Chrome (purchased in English). Toggling the SAP switch doesn't do anything. This has been going on for the better part of this week. 


you posted this is the stream app area of the forum. are you actually using a PC (desk/laptop)? if so, I can move this to the streaming website area of the forum.

Administrator

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4.9K Messages

3 y ago


@beardobaggins wrote:

Any purchased movie I have is now streaming in Spanish on Chrome (purchased in English). Toggling the SAP switch doesn't do anything. This has been going on for the better part of this week. 


@beardobaggins 

 

Welcome to the Xfinity Forum and thank you for posting your question here. We sincerely apologize for the inconvenience this has caused. We have recently updated the Xfinity Stream app to correct this issue. We ask that you log out completely, update the app, and try again. Please let us know if you continue to experience this issue. 

Visitor

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1 Message

1 y ago

I am trying to stream in chrome book and it doesn't work at all. it only gives me purchased movies. what do I do to fix it.

XfinityGabby

Official Employee

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601 Messages

Hello @user_188578. Our team can help. To get started, please create your own public post without your account information. Please provide as many details about your experience as possible. Doing so will auto-open a ticket in our system, and we can assist you in the order your request is received.  This is an old post and will be closed. 

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