Thank you for reaching out to us on our residential forums @Cbarden! We have identified an issue where some customers using Samsung equipment are getting the TVAPP-00148 error. Our engineering team is currently working to investigate what is causing this issue so that we can then provide the fix you need! We don't currently have an ETA or workaround available at this time.
If you have any other eligible devices in the home that are not Samsung, I would recommend giving those a try to see if you can watch content from there in the meantime. Thank you so much for your paitence while we work through this for you!
XfinityAldrik
Official Employee
•
2.1K Messages
1 year ago
Thank you for reaching out to us on our residential forums @Cbarden! We have identified an issue where some customers using Samsung equipment are getting the TVAPP-00148 error. Our engineering team is currently working to investigate what is causing this issue so that we can then provide the fix you need! We don't currently have an ETA or workaround available at this time.
If you have any other eligible devices in the home that are not Samsung, I would recommend giving those a try to see if you can watch content from there in the meantime. Thank you so much for your paitence while we work through this for you!
0
0