Visitor
•
3 Messages
Stream full screen, controls do not leave screen so TV is dimmed on iPad
The Stream apps full screen, controls stay on, do not leave screen, so TV is dimmed on iPad screen. This has been happening for last 2 weeks. Makes the stream app unusable. Anyone else see this? @Xfinity Support , is there a fix for this behavior?
CCEthan
Official Employee
•
1.4K Messages
3 years ago
@UserWithIssue . Thanks for letting us know about your stream app issue. I don't see any known issues and this is the type of issue we want to look at putting in a ticket for. Does the issue happen on iPhones and any other iPads? Did it start recently?
0
0
UserWithIssue
Visitor
•
3 Messages
3 years ago
No other devices have seen this behavior. Also, is intermittent, but often, and has been occurring for a few months. Just getting more and more often. As an FYI, my iPad is a 9th gen.
1
0
user_51526e
Visitor
•
1 Message
2 years ago
My IPad all of a sudden in not displaying the same size screen view from my security camera view. Instead of the same view as my security Xfinity touchscreen, my IPad has only a partial camera view with a LARGE white screen below it with advertisements (Add Video Recording…Learn More) . How do I retrieve a full camera view screen again and rid the white screen below?
1
0
user_f23f57
Visitor
•
1 Message
2 years ago
I also have this issue, but only when trying to have audio playing on an Airplay speaker. If I disable the airplay speaker, the controls eventually go away as expected. The Xfinity stream player is the only video player that does this on the iPad that I can tell.
1
0