Stream Beta App constant intermittent audio and connection dropouts
I've been having this problem for awhile, and it's getting worse. No other app on my smart TV (Roku TCL) has these issues.
The Xfinity Stream Beta app and only the Xfinity Stream Beta app has intermittent audio drops on every channel. This happens about every 2 minutes for a few seconds. When it gets really bad, it also drops the connection entirely and buffers for a few seconds before reconnecting, often returning to the moment in the program where it cut out.
All firmware is up to date. I have rebooted the router and uninstalled/reinstalled the app several times, especially in the last two days to fix the TVAPP-00100 issue.
I have contacted phone support three times without any resolution.
Does anyone have any ideas?
200 Mbps plan
Motorolla MG7700 modem/router
Roku 49S405 TV