Friday, May 5th, 2023 2:32 AM
The app will not work on my Amazon fire stick?
9 months ago
10 months ago
Hello @user_be9262, thank you for taking the time to reach out to us! We will be happy to help with your Stream app issue. Are you able to use the app on other devices?
Thank you! Yes I am. Works fine on phone and I pad
@user_be9262 Thank you for letting us know. Can you tell me what happens on the fire stick please? Are you getting an error code or message?
I no longer work for Comcast.
Xfinity stream app no longer works on amazon devices with the older OS. Thise devices can't be updated to the newest OS. Xfinity app doesnt care, tough luck for you if you have an older amazon device.
HI there @user_a20e09. I am sorry to hear that you are having troubles with your Firestick and the Xfinity Stream App. Have you tried to uninstall and install the App?