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melias31
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Contributor

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40 Messages

Monday, May 18th, 2020 1:00 PM

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Slow download of dvr recording

I upgraded to gig speed and I have the xfinity router. Since the switch downloading shows to my iPad is so slow. The only difference is I am how using xfinity equipment and my speed is much faster. Has anyone else had this issue. When I download shows at hotels it seems to be faster. But at home it is so slow. Running a speed test I get 300+ to my iPad. Before I had about 180 so I'd think the download time should be about the same or batter than it was before.

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4 years ago

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MikeB39A

Problem Solver

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692 Messages

5 years ago

@melias31 wrote:
I upgraded to gig speed and I have the xfinity router. Since the switch downloading shows to my iPad is so slow. The only difference is I am how using xfinity equipment and my speed is much faster. Has anyone else had this issue. When I download shows at hotels it seems to be faster. But at home it is so slow. Running a speed test I get 300+ to my iPad. Before I had about 180 so I'd think the download time should be about the same or batter than it was before.

Make sure that you're connecting to your network and not the general Xfinity Wifi.

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melias31

Contributor

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40 Messages

5 years ago

I have the xfinity hotspot disabled. I'm connected to my home network.

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JosephSGray

Visitor

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2 Messages

4 years ago

I’m having the same problem, actually the exact same problem. Did anybody ever come up with a solution to this?

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CCKorie

Problem Solver

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1.1K Messages

Are you connected directly to your modem or over WiFi? 

I no longer work for Comcast.

4 years ago

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user_b394e5

Visitor

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2 Messages

I was told it’s the stream app itself. Netflix downloads a 2 hour movie in less than 10 minutes. When I download from Xfinity DVR it takes up to a hour with over 300 speed. 

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4 years ago

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