melias31's profile

Contributor

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40 Messages

Mon, May 18, 2020 1:00 PM

Slow download of dvr recording

I upgraded to gig speed and I have the xfinity router. Since the switch downloading shows to my iPad is so slow. The only difference is I am how using xfinity equipment and my speed is much faster. Has anyone else had this issue. When I download shows at hotels it seems to be faster. But at home it is so slow. Running a speed test I get 300+ to my iPad. Before I had about 180 so I'd think the download time should be about the same or batter than it was before.

Responses

MikeB39A

Problem Solver

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465 Messages

1 y ago


@melias31 wrote:
I upgraded to gig speed and I have the xfinity router. Since the switch downloading shows to my iPad is so slow. The only difference is I am how using xfinity equipment and my speed is much faster. Has anyone else had this issue. When I download shows at hotels it seems to be faster. But at home it is so slow. Running a speed test I get 300+ to my iPad. Before I had about 180 so I'd think the download time should be about the same or batter than it was before.

Make sure that you're connecting to your network and not the general Xfinity Wifi.

melias31

Contributor

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40 Messages

1 y ago

I have the xfinity hotspot disabled. I'm connected to my home network.

Visitor

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1 Message

7 d ago

I’m having the same problem, actually the exact same problem. Did anybody ever come up with a solution to this?

Official Employee

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353 Messages

Are you connected directly to your modem or over WiFi? 

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