New post: Slow download of dvr recording

I’m having the same problem, actually the exact same problem. Did anybody ever come up with a solution to this?

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CCKorie

Problem Solver

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1.1K Messages

4 years ago

Are you connected directly to your modem or over WiFi?

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user_b394e5

Visitor

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2 Messages

4 years ago

I was told it’s the stream app itself. Netflix downloads a 2 hour movie in less than 10 minutes. When I download from Xfinity DVR it takes up to a hour with over 300 speed.

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CCGina

Official Employee

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800 Messages

Hi @user_b394e5, I'm sorry to hear about this trouble! Have you already attempted to uninstall and reinstall the app recently?

I no longer work for Comcast.

4 years ago

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user_b394e5

Visitor

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2 Messages

Yes nothing changed. Today I sat right next to my router getting over 450 speed on my iPhone. Took a hour to download basketball game.

4 years ago

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CCGina

Official Employee

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800 Messages

I know that iPhone had a recent update to the operating system; did your device update and if so, did this start happening after?

I no longer work for Comcast.

4 years ago

0

Xfinity Stream App

JosephSGray

New post: Slow download of dvr recording

CCKorie

user_b394e5

CCGina

user_b394e5

CCGina

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