Visitor
•
2 Messages
Same problem but it's 00332 error
I believe it has to do with streaming play back from cloud using ROKU devices. Can anyone confirm?
This video cannot be played
(Error: TVAPP-00332)
Try Again
Problem never clears
Visitor
•
2 Messages
I believe it has to do with streaming play back from cloud using ROKU devices. Can anyone confirm?
This video cannot be played
(Error: TVAPP-00332)
Try Again
Problem never clears
Maes61
Visitor
•
1 Message
1 year ago
I’ve been having the same issue for a week now on my firestick Xfinity streaming app and on the app installed on my iPhone 14. I can’t watch recorded or live TV. It stopped working a week ago or so. My shows still keep recording though. What on earth is up with Xfinity Cloud DVR ??? This is ridiculous.
1
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XfinityRaul
Official Employee
•
1.6K Messages
1 year ago
Hello, @user_91af59. I'm sorry to hear you've been having issues streaming play back content on your Roku. I'd be more than happy to help troubleshoot this problem. So that we don't go over something you've already done, can you please share with me what you've done to fix this problem? Have you by any chance attempted to reset your Roku device? How about your modem, have you used the Xfinity app to reset the device?
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NemeanLion
1 Message
10 months ago
Hi! Is there a fix for this yet? Same error is on my streaming devices AND when accessing from the xfinity x1 wireless box. The TVAPP-00332 error only occurs when I'm trying to access recorded shows from any device, anywhere. So, basically, DVR access isn't available at all for me. The only thing I haven't done is replace the box itself, which is next as support wasn't able to help me at all. Definitely not paying for a tech to come out when it's clearly an xfinity issue.
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