Visitor

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1 Message

Thursday, March 12th, 2026 2:00 AM

Request for Xfinity Stream App Support on TCL Google TVs

Hello,

I’m writing to request support for the Xfinity Stream app on TCL Google TVs, specifically models such as the TCL 85QM7K running Google TV / Android 14.

Currently, the Xfinity Stream app is not available for download through the Google Play Store on TCL Google TV devices. Many customers, including myself, rely on Xfinity for cable and streaming services and would greatly benefit from native app support directly on these televisions.

TCL Google TVs are becoming increasingly popular, especially in larger home entertainment setups, and adding the Xfinity Stream app would greatly improve the user experience by eliminating the need for additional streaming devices.

Please consider enabling compatibility or adding official support for the Xfinity Stream app on TCL Google TV models.

Thank you for your time and consideration

Oldest First
Selected Oldest First

Official Employee

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863 Messages

2 months ago

Hello @user_o8ybnc, Thank you so much for your feedback, we will pass this along to our app team. We are constantly working on expanding our technology and apps for everyone to enjoy. 

Visitor

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1 Message

This is really a problem. I now need to uninstall two new big televisions in my home simply because it won’t run your app. It’s 2026 guys the technologies is there. Any other advice?

Official Employee

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3.2K Messages

 

user_kazfsw If your Smart TV does not have access to the Xfinity Stream app you would need to use our TV boxes. We do have wireless 4K TV boxes that may work for your setup. 

 

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Visitor

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1 Message

@XfinityAbby​ You're constantly working?!?? This request has been here for over 5 years. You guys need to get your act together.

Visitor

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1 Message

2 months ago

@Xfinity Support @XfinityAbby please get the app with tcl TVs cause my qm7 doesn’t have it either

Official Employee

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205 Messages

Thank you, @user_0g9uo7 We can definitely pass that along as well!

We appreciate the input and the kindness of you letting us know about that!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

1 month ago

I am going to ditch my Xfinity TV subscription because it’s not available on my new TCL tv. Probably have lost lots of customers bc of this issue 

Regular Visitor

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4 Messages

1 month ago

I have the same problem, I just bought a flagship Hisense 65U8GQ Google TV and I'm setting up the apps and discovered Xfinity Stream is NOT SUPPORTED!  I mean come on, it's 2026 - why isn't Xfinity Stream supported on this high end Google TV?!?!?  I'm supposed to stick a Roku into my Google TV just to support the Xfinity Stream app because you guys can't play nice with each other?!?!

Official Employee

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2.4K Messages

@724comm I will certainly share your feedback. As a friendly reminder I have a link with all the supported devices which also include Apple TV devices, Amazon Fire TV, LG Smart TVs, Google Chromecast, Apple Airplay and more. Here's that link https://www.xfinity.com/support/articles/xfinity-stream-app-faqs Please let us know if you need further assistance.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

11 hours ago

I have two LG Google Tvs in my house as well and can’t download Xfinity stream app to watch the Now Tv package you added to my internet plan. Posting that Apple TV devices, Amazon Fire TV, LG Smart TVs, Google Chromecast, Apple Airplay and more utilize the app makes you sound like a bot. Why would we purchase another device to download Xfinity stream when the reason we have a google tv in the first place is so we don’t have to buy another device! This isn’t rocket science. As an Xfinity Diamond customer this is extremely disappointing. . You want us to use your products vs paying for YouTube TV, Hulu+ Tv etc but why would I even consider that when the app I need to watch your programs isn’t even compatible but every other streaming platform is on Google Tv? Put your differences aside and think about the consumer. Xfinity is the one loosing money in the long run. Guess I’m sticking with YouTube Tv. 

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