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MikeN134
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Regular Visitor

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15 Messages

Thursday, January 4th, 2024 4:14 PM

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Prime Video sharing shows watched with xFinity

When you first fire up Prime Video under xFinity/Apps--Prime Video, there is a checkbox to "Share Amazon Prime shows watched with xFinity". I am looking for how to undo that permission if the box was checked.

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2 years ago

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XfinityOrlandoM

Official Employee

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3.4K Messages

2 years ago

@MikeN134

 

 

You would need to reach out to amazon prime support https://www.amazon.com/gp/help/customer/display.html

 

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MikeN134

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15 Messages

According to them, this is your territory --

@Mike134​,

 

In that case I would reach out to Xfinity directly, as this appears to be a feature linking information to the Xfinity service you access Prime Video through.

2 years ago

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XfinityWilliam

Official Employee

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1.4K Messages

Hello @MikeN134. Please follow these directions to uncheck that sharing box.

 

Customers can opt in or out by going to from the Settings > Privacy > Third-Party app Watch History menu.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

2 years ago

MikeN134

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Thank you William - that was exactly what I was looking for.

2 years ago

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XfinityJanelle

Official Employee

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2.3K Messages

@MikeN134 Great to hear, if you need anything further please let us know. We are here to help. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

2 years ago

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