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user_5d37e8
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Monday, September 11th, 2023 10:55 PM

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Poor service

For last 4days my streaming app and my home internet have all been running poorly. It cuts of and on

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Updated 

1 year ago

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user_c57fef

1 Message

1 year ago

My service do the same thing , Xfinity gas the worst service ever . I do not recommend, I have been dealing with this for months and it still isn’t fixed 

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XfinityJanelle

Official Employee

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1.2K Messages

@user_c57fef Thank you for reaching out on the Xfinity Community Forums. We are happy to help you out. Can you provide a little more details of what is going on? We will be happy to assist you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

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XfinityEsteban

Official Employee

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137 Messages

1 year ago

Hello, @user_5d37e8. I understand how frustrating internet issues can be and want to help you get this fixed. Have you tried any of the troubleshooting steps found here https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting. 

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