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user_6f86a6
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Visitor

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1 Message

Tuesday, September 27th, 2022 12:30 PM

Closed

Playback issue 2111

I have read COUNTLESS threads for this same issue but Xfinity has not posted a resolution once. Instead asking to send a “chat”. How can this be fixed once and for all?! 

Question

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Updated 

3 years ago

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CCKorie

Problem Solver

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1.1K Messages

3 years ago

Hello there, @user_6f86a6. I am sorry to hear you are having continued issues with your Xfinity Stream App. Can you tell me what kind of device you are using to access the app? Is it with Chromebook OS? 

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user_3615a8

Visitor

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1 Message

@XfinityKorie​  I'm having the same issue on my Fire TV.

3 years ago

0

XfinityJanelle

Official Employee

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1.6K Messages

@user_3615a8 Are you still seeing an issue with your Fire tv and the stream app? If you still need assistance please let us know. We are here to help you 24/7. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

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