Visitor
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3 Messages
Paramount+ freezes then tells me to try again later
Paramount+ runs for a bit and tries to buffer, then freezes and tells me to try again later.
Any suggestions to try resetting my modem as a fix are [Edited: "Language"] as I get Paramount+, like so many others, via the X1 cable box... those 2 devices aren't connected. Cable comes in, goes to a splitter, one side goes to the modem, other side goes to the X1 cable box.
Paramount+ is the only "streaming service" that has this buffer/freeze issue with my X1 box. Suggestions to contact Paramount+ directly are also [Edited: "Language"]... I get Paramount+ from Xfinity and I pay Xfinity for Paramount+,
You provide it, therefore you need to fix it. If it doesn't work, the Xfinity needs to drop it as an offering. As a guess, this is related to how Xfinity streams Paramount+ out to the X1 boxes or all the X1 boxes themselves are faulty. Either way, why pay for something you can not watch.
Any claim by Xfinity that they are "not aware of a problem" is more [Edited: "Language"].... how many times have you used that line with people who have complained about this very phenomena, that people have been complaining about FOR YEARS now!!!
FIX IT!!!


Tek
Problem Solver
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963 Messages
3 hours ago
The Paramount + App on X1 right now is very broken for everyone.
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