user_ac67a5 Thank you for reaching out! To resolve this issue, you will want to ensure your iPhone is connected correctly to your home WiFi.
Tap **Settings** on your iPhone. Select **WiFi** and ensure WiFi is turned on. Tap your home WiFi network name to connect. If prompted, enter your network password.
If you have changed your WiFi password or network name, update these settings on your iPhone.
Additionally, consider downloading the Xfinity app and setting up Secure Auto-Connect for easier connections in the future.
XfinityMartyR
Official Employee
•
3.2K Messages
5 hours ago
Tap **Settings** on your iPhone.
Select **WiFi** and ensure WiFi is turned on.
Tap your home WiFi network name to connect.
If prompted, enter your network password.
If you have changed your WiFi password or network name, update these settings on your iPhone.
Additionally, consider downloading the Xfinity app and setting up Secure Auto-Connect for easier connections in the future.
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