Welcome to the Xfinity Forum and thank you for posting your question here. Can you please provide more details as to what you are experiencing? Is the app crashing, is it just loading and never getting to the app, do you see an error message? Additionally, if it is happening on the app, can you provide more details as to which type of device you are attempting to stream on when you receive this error? Any additional details you can provide as to what you are experiencing will help us to better diagnose and resolve your issue. Thanks.
CCJessie1
Retired Employee
•
5.9K Messages
11 months ago
@user_u0oxdl
Welcome to the Xfinity Forum and thank you for posting your question here. Can you please provide more details as to what you are experiencing? Is the app crashing, is it just loading and never getting to the app, do you see an error message? Additionally, if it is happening on the app, can you provide more details as to which type of device you are attempting to stream on when you receive this error? Any additional details you can provide as to what you are experiencing will help us to better diagnose and resolve your issue. Thanks.
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