New Poster
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2 Messages
No audio on CNBC
No audio on CNBC. All other channels have audio. When I record CNBC, the audio returns. Any sugestions on how to fix this problem?
New Poster
•
2 Messages
No audio on CNBC. All other channels have audio. When I record CNBC, the audio returns. Any sugestions on how to fix this problem?
user_lybqie
2 Messages
8 months ago
Same problem here, started in the last 72 hours. Tried unplugging my router and restarting several times. CNBC channel audio briefly came back on 2/29 but it was spotty. Every other channel except CNBC streams perfectly, eg MSNBC, ESPN, Comedy Central....... CNBC has no audio but subtitles/captions work.... several theories here but Id like to believe they aren't nudging us to accept a separate CNBC ecosystem bundle we have to pay for?! or trying to punish us ATT internet users?! Just too many retail investors jumping onto that specific channel in my neighborhood? Importantly, I know nothing about these things. Restarting and unplugging cords is the limit of my troubleshoots.
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user_p9go4o
2 Messages
8 months ago
Same problem. Occasionally audio returns on ads but that’s it.
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user_87ftga
3 Messages
8 months ago
I'm having the same problem. At least now I konw it's not my TV. Every so often a commerical will come throught with sound and then go back out.
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user_p9go4o
2 Messages
8 months ago
Xfinity/Comcast, fix this - it’s YOUR own channel.
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user_webguy
1 Message
8 months ago
I also have the audio issue for only CNBC for streaming on laptop & on xfinity app.
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user_87ftga
3 Messages
8 months ago
What's really funny isI have sound on my computer...
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user_lybqie
2 Messages
8 months ago
It's a boon to Bloomberg and their advertisers, so that should matter... cmon xfinity !
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trymph
Visitor
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13 Messages
8 months ago
Seems the issue has been resolved. Nothing done on my end; must've been on the concast back end.
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XfinityBillie
Official Employee
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2.7K Messages
8 months ago
@rhrhrh Thank you for taking the time to reach out to us here on our Xfinity Forums. Can you tell me what troubleshooting steps you've already taken? I've found that 9 times out of 10 troubleshooting with our amazing Xfinity app to send a refresh signal to your cable resolves most issues. Please let me know if that resolves the issue with the audio.
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user_ygjjce
1 Message
5 months ago
i have cnbc cranked up to 100 and its .almost silent. commercials are lud, muting and unmuting make it come back for a split second. its impossibly annoying. Im trying to work and need the volume for cnbc
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