Visitor

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6 Messages

11/10/2026 5:27 PM

New LG xFinity Streaming App

Yesterday, I was offered to update the xFinity Stream App on my LG tv.

Was pleasantly surprised, because the previous version had some quirks. Mainly, if watching recordings, if you attempted to advance a recording of a program that was still recording, you would be sent to the start of the recording.

Now, with the new version of the APP, the graphics are improved, and the recordings will allow you to advance without being sent back to the beginning. That is a relief.

However, the Guide is terrible [Edited: “Profanity”]. I can't find a tab for Favorites Channels anymore. And, when you click the guide button while watching a program, instead of being able to continue watching your program with the convenient side panel guide, you get kicked out of your program and sent to the guide. I also have not found how to add/remove a channel from favorites. This is extremely annoying and time consuming. Auto next episode also doesn't seem to be working.

Please, Please. Include some of us "Actual Users" as Beta testers prior to rolling out these non-fully vetted updates!!!

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Official Employee

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3.9K Messages

3 hours ago

Dragon8064 Thank you for reaching out! With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution. 

 

Visitor

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6 Messages

Is the xFinity team looking into re-establishing all of the feature that I mentioned as no longer available/working?

Visitor

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2 Messages

@XfinityMartyR​ very disappointed that we lost the ability to display saved favorite channels on the streaming app for our LG smart TV’s. Also we frequently used the last watched as a way to quickly get to frequently accessed channels. I see on the mobile app I can get to recently watched channels but nowhere do I see an option to display the list of favorites for my updated xfinity streaming app for iPhone. Would love to roll back!

Visitor

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2 Messages

6 minutes ago

I don’t see the ability to display favorites on my mobile app either after the update. Very disappointed and would love to roll back to the previous version. For my LG smart TV’s using the streaming app. 

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