1 Message
NBC issue
I used my log in to activate the nbc app on roku and it tells me NBC isn’t part of my package but it is
1 Message
I used my log in to activate the nbc app on roku and it tells me NBC isn’t part of my package but it is
XfinityAntoine
Official Employee
•
1.4K Messages
9 months ago
Thanks for being a part of the Xfinity family and reaching out, user_uflsp8. I'd be more than happy to take a look at your account to make sure NBC is still a part of your package. If everything does check out you may have to reach out to NBC. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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