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Friday, April 11th, 2025 2:22 PM

Is Xfinity working on the Xfinity Stream App not working on Apple TV 4K 2022 Models

I upgraded my Apple TV 4K from a 2nd generation to a 3rd generation. I am able to download the Xfinity stream app but, unable to sign into the app because Xfinity only supports certain Apple TV Models (Apple TV HD 2015, Apple TV 4K 2017, and Apple TV 4K 2021), to be specific. Now with that said, I am able to watch Xfinity Stream App on my iPad and then use Apple’s Airplay to my New Apple TV and view it that way. Just two minor steps, but I would like to just pick up the tv remote and access the Xfinity Stream App directly to my new Apple TV. Is Xfinity working on supporting Apple TVs from 2022 & later anytime soon, and will there be any notification of so?

Official Employee

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1.9K Messages

30 days ago

 

user_kqz5k7 That is a great questions and wonderful feedback. We are always working on ways to improve and update. I will send this feedback up the line in hopes that we will start to update our compatibility with Apple. 

 

Visitor

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1 Message

6 days ago

Are you subscribed to their Xfinity Now or streamsaver packages as I've found that the Xfinity Stream app if you are subscribed to these programs will not work on an AppleTV and you can only use it on iOS devices and the broadcast it to the AppleTV.

I don't know why this is set up this because if you have a regular TV package the Stream app works just fine on my AppleTV but as soon as I made the change to the Streamsaver package it advises that the 'package is not available on this device'. 

Just a money grab situation certainly, as I was hoping to use just my AppleTV 4k for all my streaming but now it forces my hand to either engage from phone and broadcast which I do not wish to do or use a Xumo box which means I would have to bounce between inputs on the TV if I wanted to use the AppleTV 4k device for my other media.

Serious gap in this process and when I signed up I was asked if I wanted a Xumo box and I said no because I had an AppleTV and they did not inform me that the Stream app will stop functioning once the change was finalized.

Xfinity's StreamSaver bundle and its companion NOW StreamSaver can be accessed on various devices, including  Xfinity's own devices like the Xumo Stream Box and Xfinity Flex, as well as third-party devices through the Xfinity Stream app. You can also watch on web browsers. 
Devices where you can access the StreamSaver bundle:
  • Xfinity-Specific Devices:
    • Xumo Stream Box (leased or purchased)
    • Xfinity Flex streaming TV Box
    • Xumo TV
  • Third-Party Devices (via the Xfinity Stream app):
    • Apple or Android mobile devices
    • FireTV
    • Chromecast
    • Roku
    • Apple AirPlay
  • Web:
Important Notes:
  • LG or Samsung Smart TVs, and Apple TV devices are not eligible for the StreamSaver bundle at this time. 

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