Edward396's profile

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2 Messages

Friday, January 5th, 2024 2:15 AM

How do I purchase an XB 8 modem from COMCAST?

How do I purchase a XB 8 modem from Comcast so I do not have to pay the rental fee?

Accepted Solution

Gold Problem Solver

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25.5K Messages

4 months ago

How do I purchase a XB 8 modem from Comcast so I do not have to pay the rental fee?

The cable industry does not permit customers to purchase their rental devices. The best you can do is purchase one of the approved devices listed on https://www.xfinity.com/support/devices. Be sure to also check the "All Compatible Devices" link near the bottom of of that page.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Official Employee

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922 Messages

4 months ago

Hey @Edward396, thanks for reaching out to Xfinity Support on our forums. Thanks also @BruceW for answering their question. They are correct, we do not sell our modems but you can purchase third party ones.

 

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