1 Message
How can I have a deprovision of my devices performed?
Hello, I have an unauthorized person signed into my streaming app and they are able to watch for free. I have already changed my password, and have talked with 2 different customer service reps who were not able to help. I need the devices deprvision performed.
XfinityMarcos
Official Employee
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1.7K Messages
1 year ago
Hello @user_6b74d2, thank you for coming to our forum for help, this is certainly something we can work through with you. I do see that you've sent a DM, and we'll continue to work with you there. In the future please wait to be asked to send a DM by an official employee prior to sending a DM. Unsolicited DMs are against our Forum Guidelines.
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