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09/07/2026 8:35 PM

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We have Xumo boxes on both our TVs. We were able to record programs on the Xfinity app before 9/2. Now nothing records at all even series. Says recording is set but nothing records and 3 dots not on show and nothing scheduled. Technician came out- changed the x1 box and Zumo boxes and still did not fix. Supervisor did not know did for issue and said to check back in 30 days- still doesn’t work. Our contract is up in November so will be cancelling unless this can be fixed and we get some type of credit. 

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4 hours ago

Hope there is a resolution. No one can figure out the issue. 

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