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user_r1fy2g
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Tuesday, October 31st, 2023 2:52 PM

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Error: TVAPP-00203

I am using Xfinity Stream on my computer in my home and on the same wifi as my home account. For some reason when I go to the ABC channel, I get the (Error TVAPP-00203) saying I need a Subscription to this channel. Not sure why I am getting this since I am subscribed.  Any solution? 

I have already tried clearing the cache and cookies and logging back in.

Question

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Updated 

7 months ago

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XfinityAirelle

Official Employee

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2.1K Messages

1 year ago

@user_r1fy2g

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

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user_r1fy2g

3 Messages

I have already sent a direct message  to Xfinity support team

1 year ago

0

XfinityKassie

Official Employee

 • 

1.3K Messages

@user_r1fy2g Thank you! I found it. I look forward to working with you today, to resolve your streaming issues. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_dbz19y

1 Message

7 months ago

what was the resolution I have the same issue with the same channel?

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XfinityDilary

Official Employee

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1.8K Messages

 

user_dbz19y Thanks for posting on our community forums. I'm sorry to hear you are experiencing a similar issue. Are you experiencing the same error on all of your devices? Do you have a TV box? If you access the channel there, do you get a subscription error as well? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 months ago

0

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