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Friday, March 22nd, 2024 2:00 PM

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Error TVAPP-00200 iPad & Amazon TV Firestick

iPad Air OS 17.3.1 & Amazon TV Fire OS 7.6.6.9 (both updated)

Error TVAPP-00200

Live TV does not load or work on either. 

What can be done to get live tv to load and stream?

Problem Solver

 • 

595 Messages

8 months ago

Try rebooting/restarting your Gateway. Sometimes this helps. Good luck!

3 Messages

Rebooting/restarting the Gateway did not help.

Official Employee

 • 

2.1K Messages

 

user_k5bzev Hi there! Thanks for taking the time to reach ourt to us today. We are sorry to hear that you are having issues with the Stream app. Our awesome team can help! Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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