1 Message

Tue, Sep 28, 2021 2:20 PM


download purchased on-demand movies

Hello, So I'm trying to understand what I can and cannot do with on-demand movies I purchase. Currently I have about 20 movies on the Xfinity DVR. If I understand correctly I can download a movie to a mobile device thru the streaming app but this will lock the movie on the DVR so it can not be viewed thru the DVR again until I "return/check-in" the movie on the mobile device. Is this correct? What I was hoping to be able to do is download a digital copy of the movie to an external hard drive for my personal library. If it has to be deleted from the DVR so no more than 1 copy is floating around, so be it. Thanks for any comments

Official Employee


781 Messages

1 year ago

Hi there @dable! Thank you for reaching out to us here via Xfinity Forums. Please visit https://comca.st/3zYD0Xb for more information on purchases and how to manage your purchased content. 

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