Diamond

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Xfinity Rewards Diamond and Platinum members with Xfinity Internet can redeem a special offer for Peacock Premium at no additional cost from the Xfinity Rewards website. You must be enrolled in Xfinity Rewards to take advantage of the offer. You’ll then receive an email with instructions on how to activate your offer.

Note: It may take a couple of hours to receive the email. Xfinity Rewards Silver and Gold customers are not eligible to redeem the offer.

Once the offer is activated, you’ll continue to have access to Peacock Premium as long as you remain enrolled in Xfinity Rewards as a Diamond or Platinum member with Xfinity Internet. If you’re a new subscriber, you may need to activate your Peacock account.

If you already have a paid Peacock subscription, you may need to cancel your existing subscription before activating Peacock. For instructions on canceling your existing subscription, see peacocktv.com/help/article/cancellation.

I’m a diamond member as well and signed up for rewards and haven’t received anything on Peacock. I tried activating on my own and was unsuccessful.

i'm having the same issue, with an outstanding ticket. heard back this morning and they are still looking into it.

Hi!

Diamond & Gig internet member here, still have no Reward to redeem

Have searched for the Reward, banners, etc., cleared cache, deleted cookies, tried other browsers, etc. There's no Reward to redeem, just an informational block about the Reward. Unlike some other members, tho, we never lost access to Peacock Premium so I haven't actively requested help (other than the Xfinity Assistant).

Here's a post I'm updating, with details: https://forums.xfinity.com/conversations/billing/cant-find-the-peacock-reward-for-diamondplatinum-level-customers-who-also-have-gig-speed-update/64a6ee1dce76231eba579146

:)