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user_93380e
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Visitor

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3 Messages

Friday, January 27th, 2023 10:04 PM

Deprovision

​i signed into my xfinity app and possibly others i did not authorize watching thru streaming apps i would like to remove all users using my log in to watch tv can you deprovision my account as well​

Question

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Updated 

2 months ago

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Accepted Solution

XfinityKyla

Official Employee

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384 Messages

2 months ago

Hello! Are you worried that someone logged in with your username and password?

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user_93380e

Visitor

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3 Messages

2 months ago

I have a friend that has my login information for remote, changed my password, now want anyone signed in to be logged out…. So they can’t sign back in. 

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XfinityKyla

Official Employee

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384 Messages

2 months ago

Gotcha. Have you already logged in and changed your password?

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user_93380e

Visitor

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3 Messages

2 months ago

I did change my password.

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XfinityChe

Official Employee

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6.9K Messages

Thanks for letting us know. We'd be happy to deprovision the devices since you have changed your password. Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad icon and enter "Xfinity Support" in the "To" section of the chat. 

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2 months ago

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