Visitor
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21 Messages
“Connect to in-home Wi-Fi to watch”
When I am on the Xfinity Stream app on my iOS device (iPad), some of the channels I cannot watch live. It will tell me to connect to my in-home Wi-Fi. The problem is, I AM connected to my in-home Wi-Fi.
When I go to the Xfinity Stream app on my Android tablet, I am still on my own home Wi-Fi, but I do NOT get that “connect to your in-home Wi-Fi” message. It allows me to watch the very channels it won’t let me watch on my iOS device.
Any advice on how I might get that “connect to your in-home Wi-Fi” message to go away on the iOS Xfinity Steam app?
I find it very odd that I don’t get that message on the Android version of the Xfinity app, but get it on the iOS version.
Please see the screen captures I am attaching. The top screen capture is from my iOS device where you can see the “Watch” option is greyed out and telling me to connect to in-home Wi-Fi.
The bottom screen capture is from the same channel in the Android version of the Xfinity app. That in-home Wi-Fi message does not show.
user_41287d
Visitor
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21 Messages
3 years ago
1
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